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FAQ

Answers? We've got them here!

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.

Returns
What is your policy on Returns?

We allow 7 days from the date you received your purchase to setup a return. To setup a return please email us at busybeecraftsbusiness@gmail.com. Returned items must be in new condition. Customers are responsible for shipping items to BusyBeeCrafts on all returns, unless they received a damage or defective item and are exchanging it for another item of the same make.

Delivery
How long does delivery take?

All BusyBeeCrafts products are shipping via USPS

Please allow up to 5-7 business days for processing & shipping. During Holidays please allow 7-10 business days for processing & shipping. Tracking confirmations will be available via email once your package has shipped. In the rare case that your order is returned due to inaccurate shipping information, the customer must pay for shipping again for the package to be reshipped to the correct address.

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